Shipping policy
Shipping Policy
Last Updated: June 3, 2025
At Sovren Regalia, each timepiece is produced with precision and delivered with care. Due to the exclusive nature of our manufacturing and fulfillment process, please review our shipping terms carefully before ordering.
Order Processing
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Orders are processed within 2–4 business days after payment confirmation.
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You will receive a confirmation email with tracking information once your order ships.
Estimated Delivery Time
All orders are estimated to be delivered within 7-14 from the date of purchase.
This extended delivery window ensures the highest attention to detail and craftsmanship for every Sovren Regalia timepiece.
Shipping Costs
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Shipping rates are calculated at checkout based on your location.
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Free shipping promotions may be offered occasionally and will be announced via our website or social channels.
International Orders – Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees charged by their country. Sovren Regalia is not liable for these charges.
Lost or Damaged Packages
If your package is damaged or has not arrived after 15 days, please contact us at sovrenregalia@gmail.com within 3 days of noticing the issue. Include your order number and any tracking information. We will investigate and assist accordingly.
Incorrect Shipping Information
Please ensure your shipping details are accurate when placing your order. Sovren Regalia is not responsible for delays or losses caused by incorrect or incomplete addresses.
Need Help?
For any questions or concerns regarding your order, contact us at:
📧 sovrenregalia@gmail.com